Return and Refund Policy

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Welcome to JD Fashion and Footwear! We value your satisfaction and strive to deliver quality products. Please read our return and refund policy carefully before making a purchase.

• Returns are accepted only in the following cases:
  
  • Wrong product received
  • Damaged or defective item
  • Item not matching the description
• To be eligible for a return:
  
  • Product must be unused, unwashed, and in its original packaging with tags.
  • Return request must be raised within 3 days of delivery.
• The following items cannot be returned:
  
  • Innerwear, socks, or hygiene-sensitive products
  • Products bought on sale or discount (unless damaged)
• To request a return, email us at:
  📩 support@jdfashionandfootwear.in
• Include the following in your email:
  
  • Order ID
  • Photo(s) of the item showing the issue
  • A short description of the problem
• Our team will respond within 24-48 hours and guide you with the next steps.
• Once approved, a return pickup will be arranged within 2-4 business days.
• Returned item will be inspected once received.
• If the product is available, a replacement will be sent.
• If not, refund will be processed:
  
  • Prepaid orders: Refund to original payment method within 5-7 business days.
  • Cash on Delivery (COD) orders: Bank account details will be required for refund.
• If the return is due to a mistake from our side (wrong or damaged product), shipping is free.
• If the return is due to customer error (wrong size selected, etc.), return shipping charges apply, and will be deducted from the refund.
• Orders can only be canceled before dispatch.
• Once shipped, the order cannot be canceled.